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Refund and cancellation policy

DRAFT — requires client/legal review

If something is wrong with your order, call the shop at (405) 916-9547 and we will help.

Draft terms

  • Cancellations: call us as soon as you can. If we have not started your drink, we will cancel the order and refund it.
  • Mistakes on our side: tell us when you pick up or receive it and we will remake the drink or refund it.
  • Refunds are issued to the original card through Clover.

Delivery orders (draft)

  • Wrong or missing items: call the shop right away and we will remake the order or refund the missing items.
  • Failed delivery: if we cannot reach you or the address cannot be found, we will call first. If delivery still cannot be completed, we will refund the order. The driver tip is refunded too.
  • Late delivery: delivery times are estimates. If your order is much later than estimated, call us and we will make it right.
  • Cancellations: call before the driver leaves. Once your order is on its way it cannot be cancelled.
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