Refund and cancellation policy
DRAFT — requires client/legal review
If something is wrong with your order, call the shop at (405) 916-9547 and we will help.
Draft terms
- Cancellations: call us as soon as you can. If we have not started your drink, we will cancel the order and refund it.
- Mistakes on our side: tell us when you pick up or receive it and we will remake the drink or refund it.
- Refunds are issued to the original card through Clover.
Delivery orders (draft)
- Wrong or missing items: call the shop right away and we will remake the order or refund the missing items.
- Failed delivery: if we cannot reach you or the address cannot be found, we will call first. If delivery still cannot be completed, we will refund the order. The driver tip is refunded too.
- Late delivery: delivery times are estimates. If your order is much later than estimated, call us and we will make it right.
- Cancellations: call before the driver leaves. Once your order is on its way it cannot be cancelled.
